Legal notice

Last Updated: August 3, 2026

Welcome to Culinex. This Legal Notice explains the basic legal terms that apply to the use of our website and the information, products, and services made available through it.

By visiting or using Culinex.shop, you acknowledge that you have read and understood this notice and agree to comply with the applicable terms and laws.

1. Business Information

Store Name: Culinex
Website: www.culinex.shop
Business Email: support@culinex.shop
Phone: +1 315-275-7281
Business Address: 445 Albee Square W, Brooklyn, NY 11201, United States

Culinex operates an online store offering kitchen products to customers.

2. Website Content

We make reasonable efforts to keep the information published on our website accurate and current. This includes product descriptions, pricing, photographs, availability, shipping information, and other store content.

However, information on the website may occasionally contain typographical mistakes, outdated information, or other unintended errors.

Culinex reserves the right to correct, update, remove, or change website content at any time without advance notice.

3. Product Information

Product images and descriptions are provided to help customers understand the products offered by Culinex.

Actual product appearance may differ slightly from photographs shown online due to lighting, screen settings, photography, manufacturing variations, or other factors.

The availability of a product is not guaranteed until an order has been successfully accepted and processed.

4. Pricing and Payment

Product prices displayed on our website may change from time to time.

Culinex accepts the following payment methods:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

Customers are responsible for providing accurate billing and payment information when completing an order.

If an obvious pricing or listing error occurs, Culinex reserves the right to correct the error and, where appropriate, cancel the affected order and issue a refund.

5. Orders

Placing an order through our website does not necessarily mean that the order has been finally accepted.

We may refuse, limit, or cancel an order when reasonably necessary, including because of product availability, suspected fraudulent activity, incorrect information, pricing errors, or other legitimate business reasons.

If payment has already been collected for an order that we cancel, the applicable amount will be returned to the original payment method.

6. Shipping Information

Orders generally require 1–3 business days for processing.

The standard delivery period is approximately 5–11 business days after processing.

Standard shipping is free on all products.

A tracking number is provided for shipped orders when available.

Shipping and delivery estimates are provided as general estimates rather than guaranteed delivery dates. Delays may occur because of carrier issues, weather, holidays, transportation problems, or other circumstances outside our reasonable control.

7. Returns and Refunds

Eligible products may be returned within 30 days in accordance with our return requirements.

Returned products must be unused.

The customer is responsible for return shipping costs unless Culinex agrees otherwise.

Approved refunds are sent to the original payment method. Refunds are generally processed within 5–10 business days after the return has been approved.

For complete requirements, customers should review our Return and Refund Policy before sending an item back.

8. Intellectual Property

Unless otherwise stated, the content and materials appearing on the Culinex website—including the Culinex name, branding, logos, text, graphics, product descriptions, photographs, page layouts, and other original materials—are owned by or used by Culinex with appropriate rights.

You may access the website for personal and lawful shopping purposes.

You may not reproduce, copy, modify, republish, distribute, sell, or commercially use Culinex website content without prior written permission, except where applicable law expressly permits such use.

9. Acceptable Website Use

You agree to use the Culinex website only for lawful purposes.

You must not use our website to:

  • Commit or facilitate unlawful activity
  • Attempt to gain unauthorized access to our systems
  • Interfere with website security or normal operation
  • Upload malicious code, viruses, or harmful material
  • Misrepresent your identity or provide intentionally false information
  • Copy or misuse website content
  • Engage in activity that could damage Culinex or its customers

We may restrict access to our website when we reasonably believe it is necessary to protect our business, customers, website, or other users.

10. Third-Party Services

Culinex may use third-party providers to support certain parts of our business, including payment processing, shipping, website technology, and other services.

Third-party providers may operate under their own terms, conditions, and privacy policies.

Culinex is not responsible for independent websites, services, or policies operated by third parties.

11. External Links

Our website may occasionally contain links to websites or services operated by other companies.

These links may be provided for convenience or additional information. Culinex does not control those external websites and does not necessarily endorse their content, products, services, or policies.

You should review the applicable terms and privacy policies of any third-party website you choose to visit.

12. Website Availability

We make reasonable efforts to keep the Culinex website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

Temporary interruptions may occur because of maintenance, technical issues, service-provider problems, security matters, or circumstances beyond our control.

13. Limitation of Responsibility

To the fullest extent permitted by applicable law, Culinex will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or from circumstances that are outside our reasonable control.

Nothing in this Legal Notice is intended to remove or limit any legal right or liability that cannot lawfully be excluded or limited.

14. Privacy

Your use of our website may involve the collection and handling of personal information.

Please review our Privacy Policy for information about how Culinex collects, uses, stores, and protects personal information.

15. Changes to This Legal Notice

Culinex may revise this Legal Notice from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page along with a revised Last Updated date.

We recommend checking this page periodically for the latest version.

16. Governing Law

This Legal Notice is intended to be governed by the applicable laws of the United States and the State of New York, without regard to conflict-of-law principles, to the extent permitted by applicable law.

17. Contact Information

If you have questions regarding this Legal Notice, our website, products, or any of our policies, please contact Culinex:

Culinex
Website: www.culinex.shop
Email: support@culinex.shop
Phone: +1 315-275-7281
Business Address: 445 Albee Square W, Brooklyn, NY 11201, United States